LEADERSHIP SKILLS

• Leadership Series 2007
  Leadership is the "hot topic" of this year. In order to compete in today’s business climate, every contributor needs to be proficient in Leadership skills. This series of workshops is custom designed to aim at every level of leadership in the organization. The topics covered include: competencies of leadership, the maturity domain of leaders, developing your own and other’s talent, improving accountability and motivation, strategic big-picture thinking, the coach approach to leading, and the art of delegation.
• The Performance Management Cycle
  The fundamental principles behind this training is that the more involved people are in planning their future growth and the more worthwhile they feel, the greater the potential for productivity. We focus on the skills of effective written documentation, active listening, constructive feedback and goal setting and we emphasize that performance management is a continuous process. Your organization's process and appraisal forms will be used in discussions, role plays and case studies.
• Successful Project Implementation
  This seminar focuses on moving from a reactive to a proactive mode with regard to managing projects. The program is designed to enable participants to identify critical issues associated with project-management stages, understand how to use appropriate tools in managing a project, and learn and practice a variety of techniques required to manage projects successfully. We will increase accountability and develop processes for measurement of success.

COMMUNICATION SKILLS

• Mastering 1-1 Communication Skills
  This seminar is aimed at solving real-world communication challenges by fostering an atmosphere of positive communication, identifying the major barriers to effective communication and how to overcome them, developing communication strategies to use in difficult situations, improving listening skills, tapping into the power of non-verbal communication, and learning how to directly say what’s on your mind without damaging relationships.
• The Power of Listening
  Most people ordinarily listen at only 25% of their listening capacity and risk coming across as indifferent or uncaring, which makes others less communicative. Listening well is essential for business success. This seminar provides practical guidelines, specific skills and audio exercises to help participants learn the power of active and focused listening.
• Moving From Conflict to Collaboration
  This program focuses on how to form collaborative relationships between those who must work together to make decisions, share resources and resolve differences. We discuss: Types of Conflict, The Nature of Conflict, The Causes of Conflict, Conflict Resolution Styles, Conflict Resolution Skills and Techniques and Pro-Active Solutions to Prevent Conflict. This workshop will help you promote healthy and respectful work relationships and reap the benefits of diverse opinions.
• Strategies for Working With Behavioral Style Differences
  The foundation of personal and professional success lies in understanding oneself and being aware of the impact of personal behavior on others. This program is based on the DISC Personal Profile System learning assessment. The DISC instrument is a highly effective and very engaging methodology which leaves participants with clarity about their own behavioral tendencies, how to use those tendencies to their advantage and how to meet others in different behavioral styles in order to build rapport and strong working relationships.
• Presenting Your Ideas Effectively
  This seminar teaches participants effective methods for how to convey ideas with clarity, confidence and impact. We cover the fundamentals of an effective oral presentation, which are relevant both to formal presentations and spontaneous interactions. Participants practice organizing and presenting their messages and receive specific feedback and evaluation.

TEAM BUILDING SKILLS

• Success Through Teamwork
  This seminar is a fast-paced, interactive and experiential study of the high-performance team. It accelerates and strengthens team identity and trust, promotes open, clear lines of communication and aims to achieve a synergistic work force. Participants learn to maximize the benefits of different team player styles and become more aware of the connection between client service and strong teamwork.
• Team Building for the New Team
  In times of change, when everyone is asked to do more, do it faster and do it better, a new team is required to get into gear quickly. This program is designed to jump start the newly formed team by accelerating the processes of forming a team identity, defining a mission, and establishing open, clear lines of communication. Establish this foundation at the outset so you can get down to business more efficiently and effectively.
• Partnering With Your Manager
  This course concentrates on building the skills needed to more effectively partner with your manager to create one powerful team. We will help you perfect your relationship for greater productivity and efficiency by focusing on seven essential skills to successful partnering.

OTHER TOPICS

• The Next Chapter-Transitioning from your Present World of Work
  Re-inventing retirement will be the choice for the 50+ population or adults in their post-career lives. What will replace retirement? This seminar will help participants answer that question by discovering what is next for them. We will help you chart a new path that will be rewarding, purposeful and fun for your life after full time work. This powerful interactive learning process will help you clarify what matters to you most, offer business ideas to spark your imagination and support you in preparing for this new phase of life. The 10 Motivators and 10 Activators will inspire you to take action in a community of fellow ageless adventurers.
• Survival For The Fittest: Managing Your Professional Development
  This cutting-edge program is ½ day of group training and ½ day of individual coaching. It helps participants chart a course for success by enabling them to learn and apply concepts and techniques related to becoming more effective in various aspects of their lives. Participants work on setting priorities, capitalizing on personal strengths, examining personal obstacles, identifying appropriate goals, and setting foundations to confidently handle the challenges of today’s changing workplace. Participants should be ready to be introspective and willing to explore ways to enhance career vitality.
• World Class Customer Service
  Today’s economy demands that every employee take on the responsibility for delivering exceptional customer service. This training program teaches how to deliver world class customer service strategies within the context of the client's particular business environment. This seminar is conducted in a creative, energetic manner which allows participants to explore customer service from both the customers’ and the service providers’ perspectives.
• Successfully Managing Your Time and Your Energy
  In times of change, when everyone is asked to do more, do it faster and do it better, specific skills and tools are necessary to enable you to achieve peak productivity. This course gives participants the specific skills and tools necessary for working more productively and efficiently by gaining greater control of the work day and making time and energy a more manageable resource.
• Preventing Sexual Harassment (Management and Employee sessions)
  United States Supreme Court decisions make it more important than ever for employers to take action to prevent sexual harassment. Having an anti-harassment policy is not enough: employee education and training programs are vital to the effort to avoid liability. This program clearly describes the laws and through the creative use of case studies, helps employees navigate the boundaries of appropriate conduct.